At Airon Plus, your privacy matters. This policy explains what personal information we collect from Filipino players, why we collect it, how we use it, and what rights you have over your own data. Basahin nyo ito – it's important and it's written to actually make sense.
When you create an account on Airon Plus, you trust us with personal information. That trust is something we take seriously. Privacy at Airon Plus isn't a checkbox exercise – it's a genuine operational priority that shapes how we build our platform and manage the data of every Filipino player who chooses to use our services.
This Privacy Policy covers all personal data collected by Airon Plus through the aironplus.net website, any associated mobile web interfaces, and the various services we offer including online casino, sports betting, online Sabong, and customer support channels. It applies to all current and past registered players.
Airon Plus complies with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to the principles of transparency, legitimate purpose, and proportionality in everything we do with your data.
Airon Plus only collects the personal data strictly necessary to provide our services, comply with legal requirements, and protect players and the platform.
All personal data stored by Airon Plus is protected with encryption at rest and in transit. Access is restricted to authorised staff with a legitimate need.
Airon Plus honours all data subject rights under RA 10173 – access, correction, deletion, and objection to processing – upon verified request.
Airon Plus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Ever.
Plain-language summary: Airon Plus collects the personal data you provide when you register and play. We use it to run your account, process payments, comply with regulations, and improve the platform. We do not sell your data. You have the right to access, correct, or request deletion of your personal information at any time.
Airon Plus operates the online gaming platform accessible at aironplus.net. For the purposes of the Philippines' Data Privacy Act of 2012, Airon Plus acts as the Personal Information Controller (PIC) for the personal data of all registered players and site visitors.
This Privacy Policy applies to all personal data collected through the Airon Plus website, mobile web platform, customer support communications, and any other channel through which Airon Plus interacts with players. By registering on Airon Plus, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Airon Plus collects the following categories of personal data from players:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration & account updates |
| Financial Data | GCash/Maya number, bank account details, transaction history | Deposits & withdrawals |
| Gaming Data | Bet history, game sessions, wins/losses, bonus usage | Continuous during platform use |
| Technical Data | IP address, device type, browser, operating system, session data | Automatic on platform access |
| Communication Data | Live chat transcripts, email correspondence, support tickets | When you contact Airon Plus support |
| Verification Documents | PhilSys ID, passport, driver's licence, proof of address, selfie | KYC & withdrawal verification requests |
Airon Plus does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Special categories of data such as health information, religious belief, or political affiliation are not collected or processed by Airon Plus.
Airon Plus collects personal data through several channels:
Airon Plus processes your personal data only for the specific, legitimate purposes described below. We rely on the following legal bases for processing under the Data Privacy Act of 2012:
Airon Plus does not use automated decision-making or profiling that produces legal or similarly significant effects on individual players without human review. Responsible gaming risk assessments involve human oversight from our compliance team.
Airon Plus does not sell, rent, or commercially share your personal data with any third party. We share data only in the following limited circumstances and with appropriate safeguards in place:
All third-party service providers engaged by Airon Plus who handle personal data are contractually bound to process that data only for the specified purpose, to maintain appropriate security standards, and not to retain data beyond what is necessary.
Airon Plus uses cookies and similar tracking technologies on the aironplus.net platform. A cookie is a small text file placed on your device when you visit the site. We use the following types:
You can control and manage cookie settings through your browser settings. Disabling non-essential cookies will not prevent you from accessing or using Airon Plus, but may affect certain personalisation features. Airon Plus does not use third-party advertising cookies or cross-site tracking cookies.
Airon Plus retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal retention requirements, or to resolve disputes and enforce agreements. Our general retention periods are as follows:
After the applicable retention period, Airon Plus securely deletes or anonymises personal data so it can no longer be associated with an individual player.
Airon Plus implements technical and organisational security measures proportionate to the sensitivity of the personal data we process. These include:
No online platform can guarantee absolute security – but Airon Plus invests continuously in maintaining security standards that are appropriate for a regulated online gaming operator. If you suspect your account has been compromised, please contact our support team immediately for account protection assistance.
Under the Republic of the Philippines' Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights as a registered Airon Plus player with respect to your personal data:
To exercise any of these rights, please contact Airon Plus customer support with your request. We will verify your identity before processing any data-related request to protect against fraudulent access attempts.
Airon Plus is an online gaming platform strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register or use Airon Plus under any circumstances.
If Airon Plus becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and process a refund of any deposits made. If you believe an underage person has registered on Airon Plus, please notify us immediately at support@aironplus.net.
The Airon Plus platform may include links to external websites or integrated third-party services such as payment processors. Once you leave the Airon Plus platform and access a third-party site or service, this Privacy Policy no longer applies. Airon Plus is not responsible for the privacy practices of third-party operators.
We recommend reviewing the privacy policies of any third-party platforms you interact with in connection with your Airon Plus account – in particular those of your preferred payment provider such as GCash or Maya, which have their own independent privacy practices.
Airon Plus reserves the right to update this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or our internal data handling practices. When material changes are made, Airon Plus will notify registered players via their registered mobile number or email address before the changes take effect.
The most current version of this Privacy Policy will always be available at aironplus.net/privacy-policy. The effective date at the top of this document indicates when the current version was last updated. Your continued use of the Airon Plus platform after a policy update constitutes your acceptance of the revised Privacy Policy.
For any questions about this Privacy Policy, to exercise your data rights, or to report a concern related to how Airon Plus handles your personal data, please contact us:
Airon Plus will acknowledge your privacy-related request within 3 business days and provide a full response within 30 days of verifying your identity. For more information about your rights under Philippine law, you may also contact the National Privacy Commission at privacy.gov.ph.
For questions about our responsible gaming policies and player protection tools, please visit the Airon Plus Responsible Gaming page. For general platform terms, see our Terms and Conditions.
Under the Philippines Data Privacy Act, these are the rights every Airon Plus player has over their personal information.
You can request a full copy of the personal data Airon Plus holds about you at any time. We'll verify your identity first and deliver your data within 30 days.
If any personal data Airon Plus holds about you is inaccurate or out of date, you have the right to have it corrected promptly. Many details can be updated in your account settings directly.
Once your Airon Plus account is closed and legal retention periods have expired, you can request deletion of your personal data. We'll confirm once the deletion has been completed.
You can object to Airon Plus processing your personal data for direct marketing purposes at any time. Your objection will be actioned immediately and recorded in our systems.
Where technically feasible, Airon Plus can provide your personal data in a structured, machine-readable format that you can transfer to another platform or service provider.
If you believe Airon Plus has not handled your personal data properly, you have the right to lodge a formal complaint with the Philippine National Privacy Commission (NPC).
Privacy commitments are only meaningful if they're backed by real technical and operational practices. Here's what Airon Plus actually does.
Every data exchange between your device and Airon Plus travels over SSL/TLS-encrypted connections. Your login credentials, payment details, and personal data are never transmitted in plain text on our platform.
Airon Plus staff access to player data is role-based and logged. Only team members with a documented operational need can access personal information, and all access events are audited regularly for compliance.
If a data breach occurs that poses a risk to your personal information, Airon Plus has a clear incident response protocol that includes player notification within the timeframe required by the Data Privacy Act.
Airon Plus conducts regular internal reviews of data processing activities to ensure compliance with RA 10173. Our privacy practices are reviewed whenever there are significant changes to the platform or applicable law.
Before engaging any third-party vendor who will handle player data on behalf of Airon Plus, we conduct a privacy and security review and require binding data processing agreements with equivalent privacy standards.
Airon Plus writes its privacy materials in plain language that Filipino players can actually understand. If any section of this policy is unclear to you, our support team is available 24/7 to explain it in plain English or Tagalog.
Our support team is available 24/7 in English and Tagalog to answer any privacy questions or help you exercise your data rights under Philippine law.